Privacy Policy MT88 – Your Data Is Always Protected

1. Introduction and Scope of the Privacy Policy

This Privacy Policy is issued by mt88 and applies to all users who access the website mt88.ng, the MT88 mobile app, and any related services we operate. It describes the types of personal data we collect, the purposes for which it is used, how it is stored, and your rights as a member.

By registering an account or using any part of the mt88 platform, you acknowledge that you have read and understood this Privacy Policy. We encourage you to review this policy periodically as it may be updated in line with legislative changes or the latest industry practices.

If you have any questions regarding this Privacy Policy, the MT88 customer support team is always ready to assist you through the channels available within the platform.

2. Information We Collect

MT88 collects various types of information to enable us to provide you with a safe, efficient, and personalised service. This information falls into several key categories:

3. How We Use Your Data

Every piece of information collected by MT88 is used for clear and legitimate purposes. We do not use your data beyond the scope stated in this Privacy Policy. The primary uses of your personal data are as follows:

• Account Management: Create, verify, and securely maintain your member account.
• Transaction Processing: Manage deposits, withdrawals, and all financial transactions within the platform.
• KYC Verification: Fulfil legal requirements related to customer identification and anti-money laundering.
• Customer Support: Handle enquiries, complaints, and support requests more effectively.
• Promotional Communications: Send information about bonuses, promotions, and platform updates — subject to your communication preferences.
• Platform Security: Detect and prevent fraud, hacking, and other unauthorised activities.
• Product Improvement: Analyse usage patterns to improve the overall user experience.
• Legal Compliance: Meet our obligations to regulatory authorities and legislative bodies.

4. Data Sharing with Third Parties

MT88 does not sell your personal data to any third party for marketing purposes. However, in certain situations, we may need to share data with the following parties for legitimate purposes:

• Payment Service Providers: Authorised payment processors that help us securely process your deposits and withdrawals.
• Verification Service Providers: Third-party KYC companies that assist us in verifying member identities in accordance with legal requirements.
• IT Service Providers: Companies providing technical infrastructure, server hosting, and cybersecurity for the MT88 platform.
• Legal Authorities: Government agencies, regulatory bodies, or law enforcement authorities when required by law.
• Trusted Business Partners: Game and content providers supporting platform operations, subject to strict confidentiality agreements.

All third parties receiving your data are required to protect that information to a security standard equal to or exceeding MT88's standards. We are not responsible for actions taken by legal authorities requesting data pursuant to a valid court order.

5. Security Measures and Data Encryption

Your data security is our highest priority. mt88 implements multiple layers of technical and organizational security to ensure your personal data is always protected from unauthorized access, disclosure, or alteration.

• 256-bit SSL Encryption: All data transmitted between your device and MT88's servers is protected with industry-standard SSL encryption.
• Data-at-Rest Encryption: Data stored in our databases is also encrypted to prevent unauthorized access even in the event of a server breach.
• Two-Factor Authentication (2FA): Members can enable 2FA for an extra layer of protection when logging in to their account.
• 24/7 Security Monitoring: The MT88 IT security team monitors platform activity around the clock to detect any threats or anomalies.
• Regular Penetration Testing: We conduct regular security audits and penetration testing by independent parties to identify and address system vulnerabilities.
• Internal Access Controls: Only authorized personnel may access members' personal data, and only to the extent necessary for their duties.

While mt88 takes comprehensive security measures, no system can be guaranteed 100% risk-free. We therefore encourage you to play your part in keeping your account secure by using a strong password and never sharing your login credentials with anyone.

6. Data Retention Period

MT88 does not retain your personal data longer than necessary to fulfil the purposes stated in this Privacy Policy or as required by law. In general:

• Active account data is retained for the duration of your active membership plus the minimum period required by law.
• Financial transaction records are retained for a minimum of 5 years from the transaction date for audit and compliance purposes.
• Support team communication data is retained for 2 years for reference and dispute resolution purposes.
• After account closure, data not required by law will be deleted or anonymised within 90 days.

We also apply secure deletion processes to ensure that data no longer required cannot be recovered.

7. Your Rights as an mt88 Member

As an MT88 member, you have clear rights regarding your personal data. We fully respect these rights and will assist you in exercising them:

To exercise any of the above rights, please contact the mt88 support team via live chat or support email. We will process your request within 30 days of receipt.

8. Cookies and Tracking Technologies

MT88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled.
• Performance Cookies: Collect information on how you use the platform to help us improve performance and usability.
• Functionality Cookies: Enables the platform to remember your preferences such as language and display settings.
• Analytics Cookies: Used to understand traffic patterns and user behaviour in an aggregated and anonymised manner.

You can manage cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the mt88 platform.

9. Marketing Communications

From time to time, mt88 may send you marketing communications about the latest promotions, exclusive bonuses, platform updates, and special offers. These communications are sent via email, in-app notifications, or SMS based on the preferences you set during registration.

You have full control over these marketing communications:

• You can opt out of marketing emails by clicking the "unsubscribe" link at the bottom of any email.
• Notification settings can be managed directly under the "Profile" or "Settings" section of your mt88 account.
• Opting out of marketing communications will not affect important account-related communications such as transaction confirmations and security notifications.

10. Privacy Policy Updates

MT88 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. Whenever significant changes are made, we will notify you via:

• In-account notification on your MT88 account upon your next login.
• Notification emails to the address registered in your account.
• Displayed on the mt88.ng homepage.

The "Last Updated" date at the top of this document will always reflect the latest version. Continued use of the MT88 platform following any changes constitutes acceptance of the updated Privacy Policy.